Support that answers itself.

Customers kept waiting on the same questions. Now AI voice agents pick up every call, in the caller's language, and answer from real order data.

  • Client: e-commerce brand
  • Voice AI agents
  • CRM connected
  • 24/7

85%

of customer queries handled by AI

60%

lower support workload

300%

higher support team efficiency

The problem

Support couldn't keep up.

Order status, returns and product questions made up most of the calls and chats. Every one still needed a person to pick up, look something up and type a reply. Calls after hours just went unanswered.

Before

  • The same questions, answered by hand, all day
  • Every call needed a person to look things up
  • After hours, the phone went to nobody

After

  • AI agents resolve the repeat questions
  • Answers come from live order and customer data
  • Every call answered, day or night

The system

Call in. Resolved. Logged.

Multilingual voice agents wired into the CRM, so every answer is grounded in real data, not a script.

  1. 01

    A call comes in

    The agent picks up and understands the request from the first sentence, in the caller's language.

  2. 02

    It checks the CRM

    Order and customer data, in real time, so the answer is right.

  3. 03

    Resolves or hands off

    It answers, books an appointment, or passes the call to a person with the full context.

  4. 04

    The CRM updates itself

    Nobody on the team re-types the conversation afterwards.

Nishant Gupta, AI systems architect

Customers waiting in your business too?

Tell me what's eating your team's time. I'll show you what a system like this looks like for you.

More problems I've solved.

Bookings and follow-ups done by hand

3×

more appointments booked, and 45% fewer no-shows.

See the full build

Leads going cold before anyone replies

35%

lower cost to win a customer, with every lead qualified the moment it lands.

See the full build

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